Frequently Asked Questions

  • Form is blank or not loading

    A common reason is due to Javascript being disabled. Most updated web browsers like Google Chrome, Mozilla Firefox and Opera should support Javascript out of the box. If you are using an outdated version of Internet Explorer, it may not support active scripting.

    • Try another web browser mentioned above.
    • If you are using a script blocking extension, please add the following domains to the whitelist.
    • If you are browsing the website from a company network, a firewall or security application may be blocking the connection. Please consult your IT to allow the connection.

  • Unable to insert certain character or number in a column
  • Column is highlighted with a red outline border
  • There is no form submit button
  • CAPTCHA keeps asking for verification
  • Other issues

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